common problem
Can I cancel or change my order before shipping?
We want you to receive your items as soon as possible, so we process orders as soon as we receive them. Unfortunately, this also means we are unable to make any changes after you have placed your order. This includes canceling your entire order (or part of it), changing your address, changing your delivery method and adding, replacing or removing items from your order.
If you change your mind about something you ordered, don't worry. Once they arrive, you can return them for a refund and place a second order for the correct item.
Will there be any additional duties and taxes?
The prices you see include all duties, taxes, and customs fees (if applicable). We will not charge you any additional fees.
We want you to receive your items as soon as possible, so we process orders as soon as we receive them. Unfortunately, this also means we are unable to make any changes after you have placed your order. This includes canceling your entire order (or part of it), changing your address, changing your delivery method and adding, replacing or removing items from your order.
If you change your mind about something you ordered, don't worry. Once they arrive, you can return them for a refund and place a second order for the correct item.
Will there be any additional duties and taxes?
The prices you see include all duties, taxes, and customs fees (if applicable). We will not charge you any additional fees.