Jewelry Care & Repair Policy

General Care
Protect the plating of your jewelry by removing it when washing your hands, swimming, exercising, cleaning and before applying any kind of personal body product.
Maintain your jewelry’s shine by avoiding contact with agents such as soaps, perfume, lotion, makeup, hair & cleaning products, etc.
Always wear your rubber or metal safety backs with your earrings to prevent loss.
The Kendra Scott jewelry pouch doubles as a safe haven for your jewelry’s storage and a polishing cloth to keep it looking bright and shiny.

Sterling Silver Jewelry Care

How to store your Fine Jewelry
· Store your Fine jewelry in a dry place when not worn such as in its pouch or lined box for safe keeping
How to clean and maintain your Fine Jewelry
· Wash yourFine Jewelry with gentle soap, rinse well and dry completely with a soft cloth
· Using jewelry dips or polishes is not recommended as they may contain harsh abrasives
· Maintain your jewelry’s shine by avoiding contact with agents such as perfume, lotion, makeup, hair & cleaning products
· Harsh chemicals such as chlorine found in swimming pools and salt water can be abrasive to colored gemstones and white pearls. Any exposure to these should be avoided
· Always remove your jewelry before swimming and exercising
14K Yellow Gold, 14K White Gold, 14K Rose Gold & White Diamond Jewelry
· Kendra Scott 14K Yellow Gold, 14K White Gold, 14K Rose Gold & white diamond jewelry is poolside friendly and designed for everyday use
· Any physical activity can impact your jewelry, and we always recommend removing your jewelry prior to swimming and exercising
· Harsh chemicals such as chlorine found in swimming pools and salt water can be abrasive to gold and rhodium over time, and exposure should be avoided to maintain the finish & integrity of your jewelry
· We recommend to clean your jewelry immediately after swimming and exercising
· To maintain the shine of your jewelry, we recommend using our Sparkle + Shine jewelry cleaner and polishing cloth regularly